Support
Find answers to common questions or jump into the area you need.
Documentation(opens in a new tab)
Guides, setup walkthroughs, and troubleshooting on the help site.
Contact
Email support, sales, press, and security.
Changelog
Release notes for every PeakHour version, newest first.
Purchase help
Subscriptions, Lifetime Licenses, refunds, restoring purchases.
Privacy
What data PeakHour collects (almost nothing) and how we handle yours.
Terms of Service
The terms that govern this site and our business relationship.
Frequently Asked Questions
What macOS versions does PeakHour 6 support?
PeakHour 6 requires macOS 14 Sonoma or later. It runs natively on both Apple Silicon and Intel Macs as a Universal Binary.
System requirements(opens in a new tab)How do I set up bandwidth monitoring?
PeakHour can monitor bandwidth via SNMP (most routers), UPnP (compatible routers), or by reading your Mac's network interface directly. The setup wizard will guide you through the best option for your setup.
Set up a bandwidth monitor(opens in a new tab)Does PeakHour affect my network performance?
No. PeakHour uses extremely lightweight ICMP pings and periodic SNMP/UPnP queries that consume negligible bandwidth — typically less than 1 KB/s.
Can I monitor multiple connections?
Yes. PeakHour supports monitoring multiple targets simultaneously — your router, a remote server, and even multiple ISP gateways.
What PeakHour can monitor(opens in a new tab)How do I contact support?
Email us at support@peakhourapp.com or use the built-in feedback form in PeakHour's Help menu. We typically respond within 24 hours.
Contact support